Terms and Conditions

1 Quote Validation

All quotes provided by Navriz Doors Maintenance and Repair LLC. are valid for a period of 30 days from the date of issuance. After this period, the quoted values may be subject to change.

2 Down Payments and Deposits

All down payments and deposits are required to initiate the ordering process and associated work. These payments are refundable only if the parts order has not been placed or the job has not commenced.

3 COD Accounts

3.1 Classification. Client acknowledges and agrees that accounts classified as COD Will be strictly set up specifically for COD and shall be maintained as a C.O.D. (Cash on Delivery / Collect on Delivery) account.

3.2 Payment as Condition Precedent To validate, authenticate, and activate any warranty for a NAVRIZ DOORS service, installation, or repair, the Customer must:

• (a) Accept, approve, and electronically sign every quote and proposal via the NAVRIZ DOORS Client Hub Platform;
• (b) Retain the original NAVRIZ DOORS hardware copy and all original documentation.Failure to complete both requirements will render the service unauthorized and any warranty claim invalid and void.

3.3 Time of Payment.Time is of the essence with respect to all payment obligations under this Agreement. All payments must be received and cleared prior to the applicable scheduling or installation date. Any delay in payment shall result in a corresponding delay in performance, for which NAVRIZ DOORS shall not be liable.

3.4 Form of Payment. Payment shall be made in a form acceptable to NAVRIZ DOORS, including certified check, standard bank check, credit card wire transfer, or other guaranteed funds.

3.5 Exception.Notwithstanding the foregoing, the requirements set forth in Section 3.2 shall not apply to: (i) accounts that have been formally accredited by Navriz Doors, and (ii) active account holders of Navriz Doors in good standing, provided that such accreditation or account status has been verified and expressly approved in writing by an authorized representative of Navriz Doors.

3.6 Failure to Pay. In the event of non-payment or non-compliance with this Section, NAVRIZ DOORS reserves the right, at its sole discretion, to withhold performance, suspend the project, and/or cancel the Agreement without liability.

4 Payment Terms for All Accounts

All promotions and credits will be voided and terminated due to non-payment or late payment.

5 Unpaid Balances

All standing balances that remain unpaid will incur a monthly interest charge of 12.9% on the outstanding balance amount and may be subject to legal action.

6 Warranties

All new parts and hardware provided by Navriz Doors come with a one-year warranty, excluding rebuilt parts or labor.

All rebuilt parts come with a 60-day warranty.

7 Liability and Responsibility

Navriz Doors Maintenance and Repair LLC. is not responsible for any equipment malfunctions that do not comply with all standards and regulations required for safe operation.

Customers will be notified of any risks or violations of proper guidelines and will assume full responsibility for any decisions that do not comply with safety standards or jeopardize the architectural integrity or formal design of the original product or structure.

8 Permits and Applications

Navriz Doors Maintenance & Repair LLC. will not be responsible for obtaining any applications or permits required for the project.

9 Acceptance of Terms

By initiating and completing a job or service with Navriz Doors Maintenance and Repair LLC., customers automatically agree to be bound by these terms and conditions. Continued use of our services constitutes acceptance of these terms.

10 Changes to Terms

Navriz Doors Maintenance and Repair LLC. reserves the right to update and modify these terms and conditions at any time without prior notice. Changes will be effective immediately, and it is the customer's responsibility to review these terms regularly. Additional terms and conditions may be implemented as necessary.

11 Installation, Retrofit Equipment, and Structural Restoration Clause

Navriz Doors Maintenance and Repair LLC ("Company") provides professional installation, retrofit, and replacement services for commercial and institutional door systems, frames, and integrated hardware.

12 Company Performance Standards

The Company shall furnish all labor, materials, and technical expertise required for the professional installation, securement, finishing, and perimeter sealing of all retrofit equipment and products, including but not limited to hollow metal door and frame replacement systems.

13 Concealed Conditions and Structural Remediation

In the event that removal of existing frames or doors reveals concealed structural elements, load-bearing assemblies, or architectural enclosures that sustain unavoidable damage during demolition, such conditions shall be deemed unforeseeable existing conditions. All necessary restoration, structural remediation, or replacement shall be performed by the Company as a supplemental scope of work and invoiced as an additional charge to the Client.

14 Exterior Building Envelope Integrity

The Company assumes responsibility for the installation and securement of all new door systems, frames, and hardware, and warrants the proper sealing and architectural restoration of any portion of the exterior structural facade directly impacted by the Company's installation operations.

15 Interior Finish Exclusions

The Company's base scope of work expressly excludes the repair, patching, or refinishing of interior substrates including, but not limited to, gypsum board, sheetrock, plaster, millwork, wood molding, trim, or decorative finishes. Should the Client elect to engage the Company for such additional restoration services, all terms, scope, and associated fees must be stipulated in writing and executed within the approved project quotation prior to commencement of work. Absent such written agreement, the Client shall retain sole responsibility for all interior finish restoration.

16 Official Communication, Warranty Authentication & Intellectual Property Protection

1. Official Communication Channel. For safety, security, and quality control purposes, all communications, service requests, change orders, and inquiries related to NAVRIZ DOORS products and services must be submitted exclusively through one of the following official channels: (a) company email, (b) company text message, or (c) a formal request via the NAVRIZ DOORS Client Hub Platform. Communications made through any other channel shall not be considered valid or binding.

2. Warranty Validation and Authentication. To validate, authenticate, and activate any warranty for a NAVRIZ DOORS service, installation, or repair, the Customer must: (a) Accept, approve, and electronically sign every quote and proposal via the NAVRIZ DOORS Client Hub Platform; and (b) Retain the original NAVRIZ DOORS hardware copy and all original documentation. Failure to complete both requirements will render the service unauthorized and any warranty claim invalid and void.

3. Unauthorized Use of Intellectual Property and Impersonation.

a) All drawings, designs, renderings, measurements, quotes, proposals, documents, and any other materials created by NAVRIZ DOORS are the exclusive intellectual property of NAVRIZ DOORS.

b) No third-party subcontractor, vendor, client, reseller, or any non-company affiliated entity or individual may use, copy, resell, modify, distribute, promote, or reproduce any NAVRIZ DOORS intellectual property, designs, drawings, quotes, or proposals, nor use the NAVRIZ DOORS name, logo, or brand to impersonate NAVRIZ DOORS, without the prior express written approval and consent of NAVRIZ DOORS.

c) Any unauthorized use, misappropriation, or impersonation as described above shall constitute a material breach of these Terms and will result in liquidated damages of FIFTEEN THOUSAND DOLLARS ($15,000.00) per occurrence, plus any and all actual damages, attorney's fees, and costs incurred by NAVRIZ DOORS to enforce this provision. Customer agrees this amount is a reasonable estimate of damages and not a penalty.

17 Acknowledgement and Acceptance

By engaging in any business transaction, ordering services, or interacting with Navriz Doors Maintenance and Repair LLC. in any capacity, all parties acknowledge that they have read, understood, and agreed to be bound by these terms and conditions.

This includes, but is not limited to:

• Customers
• Clients
• Contractors
• Any other entities or individuals conducting business with Navriz Doors

All parties agree to act in good faith, fulfill their obligations, and comply with all applicable laws and regulations in their interactions with Navriz Doors.